Frequently Asked Questions
Helpful answers for shoppers, custom order clients, and pet accessory customers.
Do you take custom orders?
Yes. Use the Custom Orders page to submit details. We review each request before confirming timeline and pricing.
How long do custom quilts take?
Timing depends on size, fabric availability, design complexity, and current order volume. Smaller projects may be faster; large quilts may take several weeks or longer.
Can I provide my own fabric?
Often, yes. Fabric must be reviewed for quality, washability, condition, and whether it fits the project needs.
Do you ship?
Shipping options are available and will be confirmed before checkout or quote approval. Local pickup details can be added by the owner.
Do you require deposits?
Deposits may be required for custom quilts, memory quilts, and larger custom sewing projects before materials are purchased or work begins.
How do I care for my quilt?
Use gentle washing, cool water, mild detergent, and low heat or air drying when possible. Specific care instructions should be included with each finished item.
Can I request custom pet collar sizes?
Yes. Include your pet’s neck measurement, breed, weight, and any fit preferences when requesting a custom size.
Do you make collars for both cats and dogs?
Yes. The pet collection includes handmade cat collars, dog collars, seasonal collars, and matching accessories.
Can I choose fabrics?
Fabric choices depend on availability. Custom requests can include color preferences, themes, and inspiration photos.
How long do pet accessories take?
Timing depends on fabric availability, current order volume, and whether the accessory is standard or custom-sized.
